Case Study: Eastside Maternal Fetal Medicine

Eastside Maternal Fetal Medicine Chose Integrated Technical Solutions to Provide and Support Their Core Technologies.

Eastside Maternal Fetal Medicine provides high-risk obstetric care and consultation services on Seattle’s greater Eastside area. With locations in Kirkland, Bellevue, and Issaquah, Eastside MFM runs a busy practice requiring dependable technology to accurately capture and view ultrasound images, create reports, update patient charts, and communicate with the hospitals with whom they work. Eastside MFM also had a number of concerns with their previous provider’s support for their day-to-day IT needs.

Integrated Technical Solutions has extensive experience designing and supporting technology systems for medical practices in the Puget Sound area. Soon after connecting with Eastside MFM, Integrated Technical Solutions was able to resolve their IT issues.

Integrated Technical Solutions helped Eastside MFM by installing and supporting an effective and scalable medical imaging solution, providing implementation and ongoing support for their patient reporting system, and providing a highly responsive help desk for the entire practice.

Integrated Technical Solutions ended up being an ideal choice for Eastside MFM, implementing:

  • A picture archiving and communication system (PACS) for their medical imaging needs, which could be scaled to fit the growth of their business.
  • A patient reporting system; allowing MFM to capture patient data and create and deliver reports; ensuring consistency in patient information from reporting to delivery to billing.
  • A user-centric full service Help Desk, supporting the entire Eastside MFM staff any time assistance was needed.

Throughout their partnership with Integrated Technical Solutions, the staff at Eastside MFM enjoyed, “personalized and friendly service,” according to Dr. Robin de Regt.

Eastside MFM now enjoyed a comprehensive medical imaging solution and effective patient reporting system.

“Jeff Merrill is extremely personable and he is always ready to go the ‘extra mile’ to work out a problem,” says Dr. de Regt. “Many times, Jeff came in with almost no notice and worked unusual hours or even weekends to upgrade a system or problem solve something that was broken”.

To benefit from Integrated Technical Solutions’s proactive and high-value support today, get in touch with them at (253) 350-2553 or info@integratedtechnical.net.

  • 485 Rainier Boulevard North,
    Suite 202
    Issaquah, Washington 98027

  • 30712 229th Place Southeast Black Diamond, Washington 98010

  • (253) 350_-2553