Client Feedback

  • We have depended on Integrated Technical Solutions for all of our IT needs for over 14 years, and we have never been disappointed. I have been impressed by Integrated Technical Solutions’ willingness to do whatever it takes to keep our systems productive, and to keep us happy. If we need them they are here right away. If something is broken they fix it – day or night, weekday or weekend. . . There is no excuses and no finger pointing.

    Integrated Technical Solutions is the type of IT company that every business person should have: responsive, with a high degree of integrity, the ability to handle complex problems, cost conscious, and always looking out for our best interests.

    It’s like having a loyal employee managing your IT systems, but without all of the overhead and no supervision required.

    Gayle Kroke, Armstrong Lumber Co., Inc.
  • They put the customer first and got it done, it was first-rate. At times, Steve and the staff at Magic Wheels Inc. encountered technology issues that needed swift attention. Integrated Technical Solutions always provided responsive support to address their problems quickly and at reasonable costs. When we had breakdowns, they were able to get things up and running economically. I haven’t seen anything that they couldn’t make work.

    Steve Meginnis, Magic Wheels Inc.
  • “Jeff Merrill is extremely personable and he is always ready to go the ‘extra mile’ to work out a problem, many times, Jeff came in with almost no notice and worked unusual hours or even weekends to upgrade a system or problem solve something that was broken”.

    Dr. de Regt, Eastside Maternal-Fetal Medicine
  • Our business is entirely technical and computer dependent. Everything is digital which is why Jeff was so important to our practice.”

    Dr. Jack Hirsch, Seattle Ultrasound
  • When you’re starting a new company, it’s very important for all the resources at your fingertips to get it like Jeff can get it done without me having to be heavily involved.

    Steve Frank, Pioneer Recycling Services
  • I truly feel that Jeff cares about our business and our future success.

    Jim Armstong, Armstrong Lumber Co
  • ” When we had a server problem at Christmas, they dropped what they were doing and came right over to fix the problem. They also set up backup systems for us that takes the pressure off individuals possbily losing their data. They troubleshoot our systems, set up new equipment and handle technical issues with the hospital we’re affiliated with. When you call them, you know you’ll hear back immediately. And they don’t forget about us after the work is done, they check in with us and follow up to make sure everything is working well”.

    Seattle Nuclear Medicine
  • “They picked up all of the equipment from the office, brought it to our new office, and stayed late until it all worked. I was able to jump right back in the very next day. Integrated Technical Solution’s professionalism is impeccable. They always get the work done, and they’re quick to answer the phone when I have a problem, which really makes a difference. I can’t say enough good things about them.”

    Cascade Radiology Consultants
  • “Integrated Technical Solutions turned out to be the perfect solution to intervene and work with our outside management company to get requirements and fulfill our technical obligations. Integrated Technical gets things solved far more rapidly than we could since they know what to ask and what to get done. Their calm professionalism instantly makes us feel better. They’re so prompt and thorough that when we see them walk through the door, we think, ‘okay, Integrated Technical is here and now things will get done’. They truly are a member of our team.”

    Eastside Maternal Fetal Medicine
  • “Our business is entirely technical and computer dependent. Everything is digital which is why Jeff was so important to our practice.”

    Dr. Jack Hirsch Seattle Ultrasound
  • 485 Rainier Boulevard North,
    Suite 202
    Issaquah, Washington 98027

  • 30712 229th Place Southeast Black Diamond, Washington 98010

  • (253) 350_-2553